PRIVACY POLICY

Document Version 1.1

Last Updated February 4, 2023

At Bizmorphic Research Private Limited (“Docdedo”, “the Company” or “We” or “Us” or “Our”), We are committed to protecting Your privacy and We value the trust You place in us. This Privacy Policy applies to the information and data collected by Us when You interact with Us through Our website (or through other channels, such as communicating with Us or giving Us Your information at an event) and when You use Our product and services. This Privacy Policy describes how We collect, receive, use, store, transfer, and process Your Personal Data.

By using or visiting the Platform or any services provided to you on, from, or through Us (collectively the “Service”), You signify Your agreement to

1. the terms and conditions of Service (the “Terms of Service”) found at  https://docdedo.com/terms-and-conditions/ and incorporated herein by reference.

2. this Privacy Policy and

By visiting the Platform You agree to be bound by the terms and conditions set by the above. If You do not agree please do not use or access the Platform.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings as defined hereunder.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• You or Your refers to either the inpreidual accessing or using the Service, or the company or other legal entity on behalf of which such inpreidual is accessing or using the Service, as applicable.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Bizmorphic Research Pvt.Ltd, Office No:/ Gala No 1, Floor No:1, Building Name:Highway Tower City:Chinchwad, District:Pune, Maharashtra 411019>

• Account means a unique account created for You to access our Service or parts of our Service.

• Website refers to Docdedo, accessible from www.docdedo.com

• Service refers to services provided to you on, from, or through Us.

• Country refers to: India.

• Service Provider refers to any natural or legal entity who processes the data on behalf of the Company. It refers to third-party companies or inpreiduals employed by the Company to facilitate the Service, to provide any Service on behalf of the Company, to perform allied services to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Personal Data is any information that relates to an identified or identifiable inpreidual.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing information about Your browsing history on that website and other associated details.

• Device means any device that can access the Service such as a computer, a mobile phone or a digital tablet.

• Usage/Visitor Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Usage Data

• Payment and Communication Information

• Biometric Identifiers and Biometric Information, such as facial images, iris scan, voice recognition and fingerprints

• Brand/Company Logo and Other Identifiers

Personal Data may be captured after You access or use our Platform and create an account on the same. Our primary goal in doing so is to provide You a safe, efficient, smooth and customized experience. This allows Us to provide services and features that most likely meet Your needs, and to customize Our Website to make Your experience safer and easier. 

We may also collect and receive information about You from third parties. For example, when You interact with the System through third party sites and services, such as when You login using an account or credentials from a Third Party Social Media service, We may receive information from those websites and services.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type and version, internet service provider (ISP) information, the pages of our Service that You visit, referring/exit pages, date/time stamps, how frequently You access the system and what features/functionalities You utilize, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Please note that due to the Open-Source nature of our Services, We may retain limited personally-identifiable information indefinitely in order to ensure transactional integrity and nonrepudiation. While doing so, We strive to respect the privacy of inpreidual community members and will minimize the information We share.

Payment and Communication Information

Payment Information. If you make a purchase or payment on the Site, we will utilize a third-party billing and payments processing company to collect information provided in connection with Your purchase or payment, including Your credit card number, billing address, and payment-related information.

Calls/Electronic Communications. In the regular course of Our business, We may monitor and record phone and email communications between You and Our employees for training and quality assurance purposes.

Testimonials and Reviews. If you choose to post messages on Our message boards, chat rooms or other message areas or leave feedback, We will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. We may display personal testimonials of satisfied customers, prior to which We will seek Your specific consent. If you wish to update or delete your testimonial, you can contact us at  support@docdedo.com.

Tracking Technologies and Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in Your computer’s hard drive. The cookies do not contain any of your personally identifiable information. 

We use Cookies and similar tracking technologies such as beacons, tags, log files and scripts to help analyze Our web page flow and promotional activity, as well as to provide more targeted information to You. We also use cookies to allow You to enter Your password less frequently during a session. We may collect analytics data, or use third-party analytics tools, to help Us measure traffic and usage trends for the System and to understand more about the demographics of Our users. 

Additionally, You may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.

Information Sharing with Third Parties

Docdedo has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. We may share your information with third-party vendors and service-providers that help Us with specialized services, including but not limited to billing, payment processing, customer service, email deployment, business analytics, marketing, advertising, performance monitoring, hosting, and data processing. We allow third parties, including business partners, advertising networks, and other service providers, to collect information about your online activities through cookies, pixels, local storage, and other technologies.

You should note that Docdedo has contracted with third-party analytical tools to track and analyse statistical usage and volume information from Our site users. These third-party service providers use persistent cookies to help Us improve the user experience, manage Our site content, and analyse how Users navigate and utilize our Services. We do not combine the Information collected using these third-party service providers with Personally Identifiable Information.

Biometric Identifiers and Biometric Information

Docdedo collects and processes your Biometric Information in order to verify Your identity and help prevent fraud. Unless otherwise required by law, Your biometric data is accessible only to Us and Our service providers, which process Your data only on Our behalf to accomplish the purposes above. We do not share biometric data with any other third parties unless required by law. We will not sell, rent or trade Your Biometric Information. An inpreidual’s Biometric Information will not be collected or otherwise obtained by Us without prior express consent of the User. We will collect, store, transmit, and protect Your biometric data using a reasonable standard of care that is at least as protective as the way We collect, store, transmit, and protect other confidential and sensitive personal information.

User Invitation and Access

In the course of availing the Services, Users may invite other existing or prospective Users to participate in any of the Services by providing the email address and social media information of such Users to the Company. You and the User You invite hereby clearly acknowledge and agree that they will also abide by this Policy. You and the User you invite also clearly acknowledge and agree that they will be bound to this Policy.

If You are an Invited User, Your personal data is held by Us for the duration of Our contract with You. When You delete Your account, all Your personal data will be permanently erased from Our Site or anonymised.

The availing or utilization of any of Our Services by the Invited User shall be subject to the terms of this Policy and Our Terms and Conditions. The User hereby represents that the Invited Users have consented and agreed to such disclosure to and use of their email address and social media information by the Company. We can automatically send them a one-time email or instant message inviting them to visit Our website. We are permitted to store this information to send this one-time invitation, register a referral if Your invitation is accepted, and track the success of Our referral program.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Service, including to monitor the usage of Our Service.

• To improve the quality of Our Service, by testing features, managing feedback platforms, questionnaires and landing pages, heat mapping the website, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over Your data.

• To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the Services You have purchased or of any other contract with Us through the Service.

• For detection and prevention of fraud, identity theft or other potentially illegal acts; correlate related or multiple accounts to prevent abuse of Our services; and to facilitate joint or co-branded services provided by more than one corporate entity.

• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications for solving issues, notifying changes to Our service and providing customer support, for marketing purposes, for security considerations, and for any other relevant purpose.

• To provide You with news, special offers and general information about Services which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

• To manage Your requests: To attend and manage Your requests to Us.

We may share, transmit, disclose, grant access to, make available, and provide Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You.

• For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

• With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. We may use third-party advertising companies to serve ads when You visit our Website. These companies may use Your visitor data in order to provide advertisements about goods and services of interest to You.

• As Directed by You: To others at Your direction, such as by displaying Profile information on Your profile page and elsewhere on the System in accordance with the preferences You set in your account – You can review and revise Your Profile information at any time.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies. 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or if We are legally obligated to retain this data for longer time periods. 

Transfer of Your Personal Data

Such information may be stored and processed in the Country or outside the Country in which the Company or its subsidiaries, affiliates or service providers maintain facilities. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

We and Our affiliates will share some or all of Your personal information with another business entity should We (or our assets) merge with, or be acquired by that business entity, or be involved in re-organization, amalgamation, or restructuring of business. We will notify the same via mail/a prominent notice on the website of any change in ownership or uses of our personal information, as well as any choices You may have regarding your personal information.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal situations

The Company may disclose Your Personal Data information to law enforcement offices, third party rights owners, or others in the good faith belief that such action is reasonably necessary to:

• Comply with court orders, subpoenas or other legal process,

• Protect and defend the rights or property of the Company,

• Prevent or investigate possible wrongdoing in connection with the Service,

• Respond to claims that an advertisement, posting or other content violates the rights of a third party,

• Protect the Company against legal liability,

• Protect the rights, property or personal safety of Users of the Service or the general public.

Protection of Your Personal Data

Your account is protected by Your account password and we urge You to use a strong password, to change the personal passwords at regular intervals and to take steps to keep Your personal information safe by not disclosing Your password and by logging out of Your account after each use. If You believe your privacy has been breached, please contact Us immediately on  support@docdedo.com. Protecting your account password from disclosure to unintended persons shall be solely the responsibility of the User and the Company shall not be held liable or responsible for unauthorized access of the User’s account if the User shares the account password with any person. 

Our Website has stringent security measures in place such as firewalls, encryption technologies and authentication procedures to protect the loss, misuse, and alteration of the information under Our control. Whenever You change or access your account information, We offer the use of a secure server. The security of Your Personal Data is important to Us, however no method of transmission over the Internet, or method of electronic storage is 100% secure. Even as We strive to exercise a high level of care to protect Your Personal Data, We cannot guarantee its absolute security. By using Our Service, You acknowledge that You understand and agree to assume these risks.

Processing of Your Personal Data by Service Providers

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Websites 

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address any person under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us at  support@docdedo.com. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Platform after an updated Policy is posted constitutes Your consent to the revised Policy.

Contact Us

In keeping with the Information Technology Act 2000 and rules made there under, the name and contact details of the grievance officer are provided below:

Mayur Tikundi, support@docdedo.com

Any questions or comments about the Privacy Policy may be directed to  support@docdedo.com.